Privacy policy

At Maya Hair Oil, we are committed to protecting your privacy. This policy outlines how we collect, use and protect your personal information when you visit our store.

Information we collect

• Personal information: name, email, shipping/billing address, phone and payment details when you order.
• Device information: IP address, browser type, time zone and cookies.
• Order information: products purchased, payment status and shipping details.
• Communication data from support enquiries or marketing subscriptions.

How we use it

• Process and fulfil orders, including payment and shipping.
• Provide customer support and respond to enquiries.
• Improve and personalise your shopping experience.
• Send promotional emails and updates (you can opt out any time).
• Detect and prevent fraud or unauthorised transactions.

Sharing your information

We do not sell or rent your personal data. We may share it with service providers (payment processors, shipping companies and Shopify), legal authorities where required, and marketing tools if you opt in.

Cookies

We use cookies to improve site functionality, track analytics and shopping preferences, and show relevant promotions. You can manage cookies through your browser settings.

Data security

We use industry-standard measures to protect your data. However, no method is 100% secure and we cannot guarantee absolute security.

Your rights

Depending on your location, you may access, update or delete your information, opt out of marketing, or request details on how your data is processed. Contact us at mayauae33@gmail.com.

Contact

Questions about this policy? Email mayauae33@gmail.com.